About the referral program
The ViaTraders referral program allows eligible customers to invite other people to join ViaTraders and receive referral rewards when those referrals complete qualifying activity.
Each eligible ViaTraders customer receives a personal referral link or referral code.
The current referral reward rate, qualification requirements, hold period, and other program conditions are shown in your ViaTraders account.
Your referral link and code
Your referral link and referral code are personal to your account.
A new customer may be connected to you when they:
- register through your referral link; or
- enter your referral code or Customer ID during registration.
Once a referral relationship has been created, it will normally remain attached to the original referrer.
ViaTraders may correct a referral relationship where there is a genuine error, technical issue, fraud, or abuse.
What is a qualified referral?
A registered referral does not automatically qualify for a reward.
A referral becomes qualified when the referred customer completes the activity required by the current referral policy.
This may include making a qualifying deposit that meets the minimum amount and other requirements shown in the platform.
The current qualification requirements are shown in your ViaTraders account.
Referral rewards
When a referral completes qualifying activity, you may receive a referral reward according to the program rate in effect at that time.
The current ViaTraders referral program may advertise a 5% referral reward where applicable.
The exact reward basis and rate shown in your account at the time of the qualifying activity will apply.
Referral rewards may depend on:
- the qualifying activity completed;
- the amount involved;
- the referral level, where applicable;
- the current referral policy;
- any applicable qualification or hold requirements.
ViaTraders may change referral rates or rules for future activity.
Changes do not normally reduce referral rewards that have already become available, except where a correction or reversal is required.
Pending and available referral rewards
Referral rewards may first appear as pending.
A pending reward may be subject to a hold period before it becomes available.
This allows ViaTraders to confirm that the qualifying activity is valid and has not been reversed, cancelled, duplicated, refunded, or linked to prohibited activity.
Once a reward becomes available, it can be used or transferred according to the options shown in your account.
Moving referral rewards to your Main Balance
Available referral rewards may be transferred to your Main Balance where permitted by the current referral policy.
A minimum transfer amount may apply.
The current minimum and any other transfer conditions will be shown in your ViaTraders account.
Once transferred to your Main Balance, the funds may be used according to the normal account rules.
Referral levels
ViaTraders may operate the referral program with one or more referral levels.
Where additional levels are enabled, your account will show:
- which referral levels are active;
- the reward rate for each level;
- the activity that qualifies;
- any limits or conditions.
You are only entitled to rewards that are permitted by the referral policy in effect when the qualifying activity occurs.
Withdrawal referral requirements
ViaTraders may require customers to have a minimum number of qualified referrals before withdrawals are available.
A qualified referral for this purpose means a referred customer who has completed the qualifying activity required by the current policy.
The required number of qualified referrals is set by ViaTraders and may change from time to time.
Your account will show:
- how many qualified referrals you currently have;
- how many are required;
- whether the referral requirement has been satisfied.
Meeting the referral requirement does not remove any other withdrawal conditions that may apply.
How to share ViaTraders
You may share your personal referral link with people who may genuinely be interested in ViaTraders.
When promoting ViaTraders, you must communicate honestly and accurately.
You must not make statements that are false, misleading, or inconsistent with information published by ViaTraders.
In particular, you must not claim that:
- investment returns are guaranteed;
- investments are risk-free;
- a particular level of profit is guaranteed;
- ViaTraders guarantees future performance;
- you are an employee, representative, agent, or authorised adviser of ViaTraders unless we have expressly authorised you.
Past performance must not be presented as a guarantee of future results.
Prohibited referral activity
You must not:
- refer yourself;
- create multiple accounts to obtain rewards;
- create accounts on behalf of other people without their permission;
- manipulate deposits or activity to trigger referral rewards;
- use false identities or misleading information;
- coordinate artificial activity designed only to obtain referral rewards;
- send spam or unsolicited bulk messages;
- impersonate ViaTraders;
- create websites, profiles, advertisements, or social media accounts that falsely appear to be official ViaTraders channels;
- make misleading claims about investment returns or risk;
- use the referral program for fraud, money laundering, or unlawful activity.
ViaTraders may investigate activity that appears unusual or abusive.
Paid advertising and marketing
You must not use ViaTraders branding in paid advertising in a way that could confuse users into believing the advertisement or website is operated directly by ViaTraders.
You must not bid on ViaTraders brand names, trademarks, or misleading variations of them in paid search advertising unless you have written permission from ViaTraders.
You must not use misleading landing pages, fake reviews, impersonation, or deceptive marketing practices.
Referral reward corrections and reversals
ViaTraders may correct, cancel, or reverse a referral reward where:
- the reward was credited by mistake;
- the qualifying transaction was reversed or invalidated;
- the referral relationship was fraudulent or incorrect;
- duplicate rewards were created;
- the referred account was created through prohibited activity;
- the reward resulted from a technical error;
- these Affiliate & Referral Terms were violated.
Where appropriate, corrections will be reflected in your account history.
Account standing
Your ViaTraders account must remain in good standing to receive and use referral rewards.
Referral rewards may be delayed, held, restricted, or cancelled where your account or the related referred account is:
- suspended;
- under review;
- connected to suspected fraud or abuse;
- in breach of ViaTraders terms;
- subject to a legal or regulatory restriction.
Referral information shown to you
Your referral dashboard may show limited information needed to operate the program, such as:
- referral registration date;
- referral status;
- qualification status;
- reward status;
- reward amount;
- relevant referral activity.
ViaTraders does not provide referrers with unrestricted access to another customer's private account, financial, investment, wallet, or personal information.
No guarantee of referral earnings
Joining the referral program does not guarantee that you will receive any referral rewards.
Referral earnings depend on factors such as:
- whether people register through your referral link;
- whether referrals complete qualifying activity;
- the referral policy in effect;
- whether program requirements are satisfied.
ViaTraders does not guarantee any level of referral income.
Program changes
ViaTraders may change, suspend, restrict, or end the referral program at any time.
Changes may include:
- referral reward rates;
- qualifying deposit requirements;
- reward calculation methods;
- active referral levels;
- hold periods;
- minimum transfer amounts;
- attribution rules;
- qualification requirements;
- withdrawal referral requirements.
The current program conditions will be shown through the ViaTraders platform.
Changes generally apply to qualifying activity occurring after the new policy takes effect.
Suspension from the referral program
ViaTraders may restrict or remove access to the referral program where we reasonably believe that:
- these terms have been violated;
- referral activity has been manipulated;
- misleading marketing has been used;
- accounts have been created artificially;
- fraud or abuse has occurred;
- continued participation creates legal, security, or reputational risk.
Where appropriate, pending rewards may remain under review until the matter is resolved.
Relationship with ViaTraders
Participation in the referral program does not make you an employee, representative, partner, broker, investment adviser, or agent of ViaTraders.
You are not authorised to:
- enter into agreements on behalf of ViaTraders;
- provide official investment advice on behalf of ViaTraders;
- make promises or guarantees on behalf of ViaTraders;
- represent yourself as part of the ViaTraders trading team or management.
Your role is limited to referring potential customers through the referral program.
Taxes
You are responsible for determining whether referral rewards received through ViaTraders are subject to tax, reporting, or other obligations in your country.
ViaTraders does not provide personal tax advice.
Privacy
Personal information connected to the referral program is handled in accordance with our Privacy Policy.
Referral relationships and reward activity may be recorded for account administration, fraud prevention, financial records, and dispute resolution.
Relationship with other ViaTraders terms
These Affiliate & Referral Terms apply together with:
- the ViaTraders Terms & Conditions;
- the Privacy Policy;
- any referral conditions shown in your ViaTraders account.
If a specific referral rule displayed in your account differs from a general description in this document, the current program rule shown by ViaTraders will apply to activity occurring while that rule is in effect.
Contact us
If you have a question about your referrals or referral rewards, please contact Support from inside your ViaTraders account.
General questions can also be submitted through the Contact Us page on ViaTraders.com.
