Terms & Conditions

ViaTraders.com is a brand operated by ViaTraders and Investment B.V., Registration No. 157201, holder of a CBCS license.

References to “ViaTraders”, “we”, “us” or “our” mean ViaTraders and Investment B.V.

You must be at least 18 years old and legally able to enter into an agreement to use ViaTraders.

You are responsible for making sure that using ViaTraders is permitted under the laws that apply to you.

You must provide accurate information when creating and using your account and keep your information up to date.

Each customer may maintain one personal ViaTraders account unless we approve otherwise.

You are responsible for:

• keeping your login details secure;
• protecting access to your email account;
• keeping verification codes private;
• notifying us if you believe your account has been accessed without permission.

You must not allow another person to use your account or use an account belonging to someone else.

Your ViaTraders Customer ID is unique to your account and cannot normally be changed.

ViaTraders offers investment plans with specific terms.

Before activating an investment, you will be shown the important conditions that apply to the plan, which may include:

• minimum and maximum investment amounts;
• earning rate;
• investment duration;
• earnings schedule;
• principal commitment period;
• other conditions applicable to the plan.

You are responsible for reviewing the plan terms before investing.

Once an investment is activated, the terms accepted for that investment will apply for the duration of that investment.

ViaTraders may introduce, change, pause, or remove plans for future investments.

When you activate an investment plan, the amount you choose is allocated according to the selected plan.

ViaTraders uses investor capital as part of professionally managed forex trading strategies.

Our trading team manages the trading activity, and your share of the profit is credited according to the terms of your investment plan.

You do not manually place or manage the underlying forex trades yourself.

Earnings are calculated according to the terms of the investment plan you accepted.

Your account may show earnings in different stages, such as pending earnings and available earnings.

Earnings may be credited on a daily basis where provided by the applicable plan.

Earnings do not automatically compound unless the relevant plan specifically provides for compounding.

Investment earnings are not guaranteed.

Your invested principal may remain committed for the duration specified by your investment plan.

Principal normally cannot be withdrawn while it is committed to an active investment unless the applicable plan specifically allows it.

At the end of the investment period, principal will be handled according to the applicable plan terms.

ViaTraders may display separate balances for different purposes, including:

• Main Balance;
• active investment capital;
• pending earnings;
• available earnings;
• referral rewards.

The platform will indicate which balances can be used for investment, transfer, or withdrawal.

ViaTraders' internal account records are the primary record of your balances and transaction history.

Supported deposit methods are shown inside your ViaTraders account.

Cryptocurrency deposits may be processed through third-party payment providers and blockchain networks.

A deposit is credited to your account after it has been sufficiently confirmed and successfully matched to your payment.

You are responsible for:

• selecting the correct cryptocurrency;
• using the correct blockchain network;
• sending the correct amount;
• following the payment instructions shown to you.

Payments sent using an incorrect network or address may be lost and may not be recoverable.

Third-party payment or blockchain fees may apply.

Withdrawals are made from eligible funds in your account to a verified withdrawal wallet.

Before submitting a withdrawal, you may be required to:

• verify your email;
• verify a withdrawal wallet;
• meet minimum or maximum withdrawal limits;
• meet referral eligibility requirements where applicable;
• satisfy other account or security requirements shown in the platform.

Withdrawal requests may be reviewed before payment.

Processing times may vary depending on account review, blockchain conditions, security checks, or other operational factors.

You are responsible for providing the correct wallet address, cryptocurrency, blockchain network, and memo or tag where required.

ViaTraders is not responsible for funds lost because incorrect wallet information was provided by the customer.

ViaTraders may offer a referral program that allows customers to receive rewards for qualifying referral activity.

Referral rates, qualifying conditions, minimum requirements, reward timing, and other rules may change from time to time.

The current referral rules will be shown through the platform or our Affiliate & Referral Terms.

You must not:

• refer yourself;
• create artificial accounts;
• manipulate referral activity;
• mislead others about ViaTraders;
• promise guaranteed returns;
• send unsolicited or abusive promotional messages.

We may cancel referral rewards connected to fraud, abuse, reversed transactions, or violations of the referral rules.

Forex trading and investing involve financial risk.

The value and performance of investments can be affected by market conditions, trading results, liquidity, volatility, and other factors.

No investment strategy can eliminate risk completely.

Past performance, historical win rates, previous earnings, examples, illustrations, or marketing materials do not guarantee future results.

You should only invest money that you can afford to commit according to the terms of the investment plan.

You must not use ViaTraders to:

• commit fraud;
• launder money;
• finance illegal activity;
• impersonate another person;
• create false or misleading accounts;
• attempt to bypass security controls;
• interfere with the website or platform;
• access data belonging to another customer;
• exploit technical errors or platform vulnerabilities;
• manipulate deposits, withdrawals, referrals, or investment records;
• use ViaTraders for any unlawful purpose.

We may investigate suspicious activity and take appropriate action.

We may temporarily restrict, suspend, or close an account where reasonably necessary to:

• protect the customer;
• protect ViaTraders;
• investigate suspected fraud or abuse;
• comply with legal or regulatory obligations;
• address a breach of these Terms;
• resolve payment, security, or account issues.

Certain transactions may be delayed while an account is under review.

Where appropriate, we will provide information about the reason for a restriction.

We aim to keep ViaTraders available and operating reliably, but we cannot guarantee uninterrupted access at all times.

Features may temporarily become unavailable because of:

• maintenance;
• technical problems;
• security incidents;
• blockchain or payment-provider issues;
• external service outages;
• events outside our reasonable control.

We may temporarily pause deposits, withdrawals, investments, or other features where necessary to protect customers or the platform.

If an account balance, reward, earning, deposit, withdrawal, or other transaction is credited incorrectly due to an error, duplicate processing, reversed payment, or invalid activity, we may correct the record.

Where possible, corrections will be reflected in your account history.

You must notify Support if you believe there is an error in your account.

ViaTraders uses third-party services for certain functions such as:

• cryptocurrency payment processing;
• blockchain networks;
• hosting and infrastructure;
• authentication;
• email delivery;
• analytics and communications.

Third-party services may operate under their own terms and policies.

ViaTraders is not responsible for outages, delays, fees, or failures caused by services outside our reasonable control.

The ViaTraders name, logo, website, software, design, written content, and other platform materials belong to ViaTraders or its licensors.

You may use the platform only for your personal use.

You may not copy, reproduce, sell, distribute, reverse engineer, or commercially exploit ViaTraders materials without permission.

To the maximum extent permitted by applicable law, ViaTraders is not responsible for indirect, incidental, special, or consequential losses resulting from use of the platform.

Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited.

You remain responsible for your own investment decisions and for understanding the terms of each investment you choose.

Our collection and use of personal information is explained in our Privacy Policy.

By using ViaTraders, you acknowledge that your information will be processed as described in that policy.

We may update these Terms when our services, policies, legal obligations, or business practices change.

The latest version will always be published on ViaTraders.com.

Where appropriate, we may provide additional notice of important changes.

Changes to general platform Terms do not automatically change the specific investment terms already accepted for an active investment.

These Terms are governed by the laws applicable in Curaçao, unless mandatory laws that apply to you require otherwise.

Any dispute relating to these Terms or the ViaTraders service will be handled in accordance with the applicable laws and jurisdiction requirements.

If you have questions about these Terms, please contact us through the Contact Us page on ViaTraders.com.

Existing customers should use Support inside their ViaTraders account for account-specific matters.